8 Discipline Problem Solving

Original price was: RM2,600.00.Current price is: RM1,050.00.

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Introduction

The 8-D process is crucial to solving simple and complex problems in any manufacturing situations. Used universally, 8-D methods are the format choice of many customers. The 8-D method can drive process improvements that eliminate the root causes of problem.

 How Will You Benefit

Upon completion of this program, the participants will be able to:

  • Understand and use the 8-D process to solve problems.
  • Implement and contribute to a problem-solving team.
  • Apply the appropriate problem-solving tools throughout the problem-solving process including the 5 Whys
  • Relate the Eight Disciplines process with the Corrective and Preventive Action process defined within the Quality Management System.

Who Should Attend

This program is suitable for Supervisors, Officers, Engineers, Managers who manage, lead or participate in problem-solving teams, corrective and preventive action activities or are responsible for customer complaint issues.

Methodology

This program involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.

Module

  • QUALITY IMPROVEMENT CYCLE
  • D1 USE TEAM APPROACH
  • D2 DESCRIBE THE PROBLEM
  • D3 ROOT CAUSE
  • D4 CONTAINMENT PLAN
  • D5: PERMANENT ACTION PLAN
  • D6: PREVENT ACTION PLAN
  • D7: EFFECTIVENESS VERIFICATION
  • D8: CONGRATULATE THE TEAM
  • WORKSHOP ON EFFECTIVE 8D FORMAT COMPLETION

Fee: RM 1,050 per pax


Loyalty Points: 1050 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Trainer

Nor Arushah Bt. M. Allaudeen

Biodata:
Arushah is a practitioner, a training consultant, and a facilitator for the past 20 years and brings with her 17 years of experience in developing training programs and delivering RESULTS for various companies. Where leadership is concerned, she strongly believes that the first and foremost duty of a leader is “to serve their people and HELP THEM WIN!” She has trained thousands of employees on Quality & Productivity Improvement Series and Personal Development / Attitude Changing Training Series. Her training programs which are packed with fun learning and practical activities.After the training, her participants were able to execute improvement actions which helped their organizations to save millions of dollars & bring in profit-leaps.