Competency Based Interviewing Skills

Introduction

The Competency Based Interviewing Skills programme is a two-day workshop which aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from “doer” to “manager” more successful and less stressful. This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirements.

How Will You Benefit

Upon completion of this program, the participants will be able to:

• Use competencies to develop and structure effective interview guides.
• Manage tools you can use to support your interview evidence to enhance the objectivity of your decisions.
• Structured methodology as an effective questioning and data gathering tool to enhance your ability to capture the evidence you need to make well informed decisions.
• Systematically evaluate information gathered from a competency based interview.
• Awareness of the key challenges and pit-falls associated with interviews that block effective decision making and how to avoid them.
• Understand about Malaysian Employment Law and how it impacts on the selection process.

Who Should Attend

The course is aimed at managers and interviewing panels in all economic sectors. The manager would be responsible for incorporating the correct interviewing policies and procedures of the organization so as to ensure fairness and consistency across the organization.

Methodology

This stimulating program will maximize participative with interactive discussion, lots of exercises and role plays.

Module

• PLANNING AND PREPARATION PHASE
• POSITIONING OF COMPETENCY BASED INTERVIEWING
• STRUCTURING COMPETENCY BASED INTERVIEWS
• ACQUIRING EVIDENCE – QUESTIONING & LISTENING SKILLS
• CONDUCTING A COMPETENCY BASED INTERVIEW
• MAKING THE SELECTION DECISION
• REVIEW AND NEXT STEPS