Critical Leadership Attributes and Work Skills For Supervisors

Introduction:

The ability to command a team with strong leadership skills can foster loyalty, inspire action and increase productivity in the workplace. People look to managers for encouragement and support, and it is critical to develop the skills seeded to lead with purpose while in a position of authority.

The leadership attributes represent the critical characteristics or qualities required of current and future leaders across retail industry. Aligned to each of the attributes is a cluster of skills.

How Will You Benefit

Upon completion of this programme, the participants will be able to be a Supervisors as Leaders who:

• Lead by example
• Are credible: focus and goal getters
• Build relationships
• Engage and inspire their people
• Effective communicators
• Has the ability to ‘think outside the square’ – to create new opportunities for the business

Who Should Attend

This program is suitable for Team Leads, supervisors in the office or at the shop-floor, or newly appointed managers.

Methodology

This stimulating program will maximizes the understanding and learning through participative informative learning, practical exercises, exploratory discussions, role-plays, case studies and assessment tools

Module