Connect! Effectively Building Instant Rapport With Nlp



Are you in a leadership position?

Do you need to negotiate or exert influence over another?

Does your role require interacting successfully with other people?

Everybody knows influence is all about CHANGE. Everyone is in the business of influence and persuasion in some way or another, moving people from point A to point B. Whether we are involved to persuade others to buy, to subscribe, to say ‘Yes’ or wanting others to take action in your direction, we need the principal skills that are essential for effective performance.

  • Why is it that people want to say yes to your request?
  • Why is it that they want to move to your direction?
  • Why should they do it?

Answering these ‘why’ questions requires persuasion – a conversational art worth developing.

This 2-day program focuses on how you can make small changes that will appeal to your customers’ (internal and external) unconscious mind to decide in your favour.


Upon completion of this program, participants will be able to:

  • Identify the different personality types
  • Analyse which is the dominant personality of the person they are communicating with.
  • Design & Deliver the exact presentation, phrases and words that will engage the decision making part of the mind of the person they are communicating with.


This 2-day program will incorporate the use of Neuro Action Learning to develop the skills to influence by having an understanding of the psychology of people and their communication model AND exactly what words to say to engage the other person’s subconscious decision making part of the brain.

The following fundamental NLP skills will be acquired in this program:

  • Figuring Out People – the ability to understand different aspects of behaviours within us and others and be flexible to get along with anybody at any time.
  • Building Rapport – the ability to build a sense of trust and engage comfortably with someone no matter how different they are to you.
  • Power Persuasion – the ability to influence others who evaluate the communication of the message fits his or her own position

Who Should Attend

Those who want to have an achievement orientation by creating and sustaining positive change in others.


Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious levels.

Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities, creating an environment that facilitates accelerated learning and application. The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real life situations.


    • Identify Different Types of
    • Personality Style
    • Personality Quadrant
    • Understanding VKAOG
    • Using VKAOG to Communicate

Activity – Personal Action Planning

    • Intro to NLP
    • Match & Pace
    • Sensory Acuity
    • Magic Words To Influence & Motivate
      • Putting It Together
      • Summarise
      • Closure

Fee: RM 1500 per pax

Loyalty Points: 1500 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE


Soo Hoo Yoon Hun

Soo Hoo’s notable successes include designing an award winning people development program, Coaching at a contact center to be the Best of the Best Contact Centre in Malaysia, redesigning the sales script which increased conversion by 300%, developed and deployed talent recruitment and retention which reduced attrition by over 50% and coached a business to achieve over RM1Mil a year in profits within 3 years. He has trained participants from over 22 countries in selling skills from face to face, telesales and online sales. His core beliefs are made up of the acronym MADE: The Map is Not The Territory, Abundance of Resources For All, Develop Choice, Do Different Things and Energy Flows Where Attention Goes And Results will Show.