Effective Change Management

Introduction

Change or perish – Leaders in today’s most successful organization recognize that internal changes must keep pace with what is happening in the external environment. As Jack Welch, the former long time chairman and CEO of General Electric (GE), put it, “when the rate of change outside is faster that the rate of change inside the organization, the end is near”. More and more organizations today face a dynamic and changing environment. This, in turn, is requiring these organizations to adapt. “Change or die” is the rallying cry among today’s managers worldwide.

Organizational decline occurs when organization don’t anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival. In other words, decline occurs when organization don’t recognize the need for change. General Motors’ loss of market share in the automobile industry (from 50 to 28 percent) is an example of organization decline.

Change is a function of relative strength of the change forces and resistance forces that occur inside and outside the organization. Some of the change forces are nature of the workforce, technology, economic shocks, competition, social trends and world politics. Whereas the resistance forces can come from individuals in the organization and organizational resistance.

In contrast to the highly regulated and clearly defined boundaries of business in 1980s and 1990s, the new global business environment is characterized by complexity, uncertainty and turbulence. This type of random and discontinuous change requires very different management and leadership skills if the challenges it presents are to be handled innovatively and opportunistically.

Objective

This Change management program shows managers how to lead their group through changes successfully. It focuses on understanding the change process and creates an effective strategy in leading the group through change.

Upon completion of this program, the participants will be able to:

• Change his / her personal beliefs about change
• Recognize change as something discrete and predictable
• Identify several external factors driving organization change
• Recognize what stage in the transition cycle the group is experiencing with respect to a specific change
• Help his group avoid getting stuck in the transition cycle
• Identify issues within his / her control and begin to take action on them
• Plan and take specific actions to help them accelerate through change

Who Should Attend

This course is suitable for General Managers, Business Division Heads, HR Practitioners, Managers, Senior Executives, Change Agents and Project Managers.

Methodology

This is a highly interactive training programme whereby participants are to gain the learning points through experiential activities.

Module