High Impact Communication Skills – Connect And Engage With Influence Using Effective NLP Skills

Original price was: RM2,600.00.Current price is: RM2,000.00.

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Introduction:

The bigger picture of the branding of a company lies in how the employee communicate and relay the message to their customers in the service environment. A successful communication will bring about accomplishment, whereas communication breakdown does just the opposite. Therefore, it is essential that we posses good communication skills to go about our daily lives and human interactions without any disruptions that might hinder our performance, competence and success in our business and social life.

NLP is the solution where it will provide an edge in how the employee can communication effectively as a proven weapon and can make a dramatic difference in how a conversation can be made on a daily basis. NLP can make a changes in how you can connect and engage with people of different personalities in any given situation.

In NLP there are many different processes and techniques that you can use that will allow people to become more responsive. With the right communication tools and the understanding of body language, and decoding the message of every words a person is sending, we will be able to talk our way through as well as building one’s self esteem and confident.

This intensive NLP communication skills training program is designed to improve our basic communication skills and train us to be a good communicator using fool-proof techniques and winning communicative skills that were tested and proven over time. With it, communication will be a breeze and success is never out of reach.

How Will You Benefit

With this programme participants will be able to conduct the following objectives:

  • To have a clear understanding of what a good communication skills like and how they can improve their abilities by identifying their individual communication strengths and challenges
  • Learn the effective ways in handling objection and gaining the “yes” from others
  • Create a win-win situation by applying human relationship principles when dealing with customers, staff, colleagues and supervisors.
  • Learn the effective ways in developing the rapport with others and engage with the people around them effectively.

Who Should Attend

This program is designed for the employees from variety industries across different level for non-executive and executive level, managerial, all the way to higher level management level.

Methodology

This conventional seminar is structured to be lively and interesting as we learn the best in moments of enjoyment. It also flows with the participants’ needs and wants. The training methods we apply in our program are such as using the video clips, role-plays, demonstrations, games as well as lecturing.

Module

  • THE POWER OF ENGAGE AND CONNECT
  • DEALING WITH OBJECTIONS AND CONFLICTS
  • COMMUNICATION ESSENTIAL
  • BE THE MASTER OF BODY LANGUAGE
  • RELATIONSHIP BUILDING
  • WORDS POWER – THE RIGHT WORDS, THE RIGHT OUTCOME
  • CREATING THE WINNING BEHAVIOR IN THE BUSINESS PLACE
  • THE LAWS OF EVERGREEN EMPLOYEE

Fee: RM 2,000 per pax


Loyalty Points: 2000 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Trainer

Angelin Boo May Yin

Biodata:
Angelin is a woman of substance with ten years of experience in banking, retail sales, F & B and the automotive industry. She is a seasoned brand expert specialising in the fields of customer service, communication, direct marketing, PR, eMarketing and building brands and establishing a reputable image on a corporate and personal level. Angelin is a Certified Neuro Linguistic Programming (NLP) trainer by the American Board of Neuro Linguistic Programming (ABNLP) and a Certified Trainer of Time Line Therapy™ (TLT). She incorporates NLP techniques in training and coaching corporations and individuals. Her outstanding achievements include being featured in the Sin Chew Daily, Harian Metro & News Straits Times and Inspire FM.