High Impact Negotiation Skills

Introduction

“The reason we negotiate is to produce an outcome better than the outcome we can obtain without negotiating.” – Roger Fisher & William Ury (Authors of Getting To Yes: Negotiating Without Giving In)

In a challenging economy where everyone takes position, how do you negotiate to get what you want without losing too much of what you have?

Negotiation skills are used by all managers, either face-to-face or by telephone, both with external organizations and internally with colleagues. Beyond the world of buying and selling, managers use negotiation skills for a variety of reasons; project deadlines, human resource allocations, service delivery specifications, improved support, or increased budget allocation.

This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the negotiation process. It helps sharpen the negotiation skills of even experienced managers, empowering you to take advantage of every negotiation opportunity. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing any negotiation every time.
High Impact Negotiation Skills focuses on the following areas:

• Communication
• Listening
• Questioning
• Languishing
• Influence

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Identify and negotiate the best outcome possible
• Understand and employ the key skills and processes to negotiate successfully
• Develop your own successful negotiation style with key behavioral elements
• Develop negotiating strategies that can be used according to the needs and demands of your organization.
• Employ different tactics in situational negotiations

Who Should Attend

Directors, CEOs, general managers, executives, supervisors, managers, team leaders, frontline executives, sales professionals, marketing specialists, customer service and everyone who has a stake in the organization’s top line revenue growth and its sustainability

Methodology

To change your direction, shift your thinking.
However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?
Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.
Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.
In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.

Module