Managing Warehouses And Distribution Centres To Achieve Productivity

Introduction

Warehouses and distribution centres are complex facilities which provides essential customer service support. Successful companies satisfy their customers with efficient, productive and timely distribution procedures that are cost effective and strategically designed to support the business plan.

How Will You Benefit

Upon completion of this program, the participants will be able to:

• Understand the latest tools and techniques to cost effectively manage the day-to-day operation of the warehouse.
• Acquire the knowledge on warehouse layout planning and the right storage medium for their product profile
• Know the key categories of task in the warehouse operation, what is the best-in-class practises of each of them, how to measure each task’s productivity and the action that can be taken to improve it.
• Understand the role of the warehousing in a customer centric organisation and its position in the total supply-chain.
• Understand how the warehouse can be the driver to improve customer satisfaction and retention.

Audience

This course is suitable for Managers, Executives, Officers, Team / Line Leaders and Supervisors

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities.

Module

• THE WAREHOUSE AS A COMPONENT OF SUPPLY CHAIN OPERATION
• WAREHOUSE SPACE AND LAYOUT PLANNING
• STORAGE SYSTEMS
• RECEIPTS/INWARD FREIGHT
• MATERIAL HANDLING EQUIPMENT
• AUTOMATIC IDENTIFICATION SYSTEMS
• CONTAINERS AND PACKAGING
• ORDER PICKING SYSTEM
• STOCK LOCATION AND INVENTORY CONTROL
• DISTRIBUTION PEOPLE MANAGEMENT
• PRODUCTIVITY MEASUREMENT
• BUDGETS AND FINANCIAL CONTROL