QA And QC Inspectors In Action


How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Guidance and requirements on what constitutes an effective quality management system
  • Understand underlying business rules – policies, practices, procedures and guidelines
  • Identify current quality management and control practices in the organization
  • Align technology, organization, and facilities with the business process strategy and quality requirements
  • Identify, clarify and manage business benefits arising from quality
  • Understand the people and team component towards effective implementation of quality and its requirements

Who Should Attend

This program is designed for managers, executives, supervisors, department heads, engineers and line leaders who are responsible for establishing and maintaining the requirements of the customer as well as the organization’s requirements for quality assurance and control within all related processes and activities


Participative and practical – Emphasizing learning through experience, both from structured activities: lectures, discussion, case studies and practical activities


    • What Is Quality And Its Related Components (I.E. Management, Control And Assurance)?
    • Understanding The QCD Relationship (Quality, Cost, Delivery)
    • Understanding The Role Of The Quality Management System
    • What Does A Customer Need And Want?

Fee: RM 1,100 per pax

Loyalty Points: 1100 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE


Tejwinder Singh AL Jujar Singh

With 25 years in management system development, Tejwinder is a much sought after trainer for ISO 9001, ISO 14001, OHSAS 18001 and ISO/TS 16949 ; having trained over 50,000 personnel worldwide. As a pioneer in ISO/TS 16949 quality system management development in Malaysia and Lead Tutor for IRCA approved Lead Auditor Training, Tejwinder has helped numerous organizations implement the QS 9000 and ISO/TS 16949. As a Certified Lean Six Sigma Black Belt, he presents training on Total Quality Management, Six Sigma, Lean Management, 7QC Tools, Root Cause Analysis, Innovative and Improvement Circles, Cost of Quality, Supplier Quality Management, 5S, APQP/PPAP, FMEA, SPC, MSA, 8D Problem Solving, Poka Yoke and other quality audit awareness programmes. He was involved in the assessment of TNB divisions for the TNB’s Presidential TQM Award