Systems Thinking How To Solve Problems So They Stay Solved

Introduction

From production and marketing to customer service and fulfillment, organisations are made up of a series of interconnected parts. And while each function may appear to operate efficiently on its own, a change in just one cog can throw the whole system out of whack, creating a continuous chain reaction of problems.

Systems thinking is a proactive problem-solving approach that examines the relationships between various organisational functions and how they impact each other. What makes systems thinking so powerful is that it enables you to predict the consequences—intended and unintended—of a potential change, eliminate silo thinking, adjust perspectives to see different viewpoints, and remain focused on the big picture. By understanding and implementing the systems thinking process, participants will be able to help their organisation find optimal solutions to complex challenges, improve innovation, and increase productivity.

Systems thinking empowers participants to solve problems so that they stay solved. Instead of offering quick-fix solutions that work only in the short term, systems thinking gives them the insight—and foresight—to make decisions and take actions that benefit their organisation in the long run

This workshop explores the following subjects in depth:

• The core principles of systems thinking, and how this approach differs from traditional analysis.
• Determining when and how to implement systems thinking in the workplace.
• The essential terms and diagrams involved in systems thinking, and how to use them to analyse a problem.
• Three common factors that can derail systems thinking—and how to overcome them.
• How to apply systems thinking in the workplace in ways that benefit participants and their organisation: encouraging innovation, boosting productivity, learning from mistakes, and enhancing leadership and management skills.

Objective

Upon completion of this programme, the participants will be able to :

• Understand the concept of systems thinking and why it’s important
• Identify the benefits of using systems thinking in the workplace.
• Apply the tools of systems thinking to address a problem or situation.
• Minimize the unintended consequences of major decisions.
• Recognize the potential pitfalls of implementing systems thinking in the workplace.
• Use systems thinking to improve innovation and productivity.

Who Should Attend

This program is suitable for anyone who want to develop their problem solving skills for long term sustainable solutions.

Level: Beginners / intermediate / advanced (contents designed to suit level of participants)

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Module