Interview And Selection Skills

Introduction

The interview and selection of the right people is essential to the success of every team and organisation. However, the process of interview and selection is costly both in terms of time and resources particularly if the wrong decision is reached. It is critical that the right candidate is appointed first time. This practical interview and selection skills training course will provide individuals with guidance in the skills and techniques essential to conducting a successful selection process.
The course includes group discussions, exercises, role play and an Interview Skills Questionnaire, enabling delegates to benefit in the widest possible manner.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Understand why mistakes are made.
• Understand a four step process.
• Plan and prepare for a selection interview .
• Identify where you can improve your existing interview techniques and contribute to the interview process with increased confidence.
• Project a professional image during the interview which puts the candidate at ease.
• Specify the requirements of the job vacancy to be filled, and maintain a focus on the interview’s primary objectives.
• Identify the criteria against which to select the most suitable candidate for the job vacancy.
• Use an effective questioning technique to elicit information from the interviewee.
• Understand how to assess potential in a candidate, and make effective decisions about each candidate based on the information gained during the interview

Who Should Attend

Staff who are required to take part in selection and interviewing, or who administrate recruitment, and need to have a good understanding of the recruitment and selection process and Manager/Executive/Officer of HR/Recruitment Personnel/HoDs and those involved in selection and interview process

Methodology

This stimulating program will maximizes the understanding and learning through Lecture, case studies, role plays and group discussons

Module

• PRELIMINARY CONSIDERATIONS
• SELECTION OVERVIEW – A FOUR STEP PROCESS
• THE INTERVIEW ENVIRONMENT
• CONDUCTING SUCCESSFUL INTERVIEWS
• EFFECTIVE QUESTIONING AND LISTENING
• INTERVIEW REVIEW
• EMPLOYMENT DOCUMENTATION