Soft-Selling Skills: Add-Value To Your Customers

Introduction

Some products and services don’t require hard selling techniques. The buyer only needs some guidance in making the selection. Many buyers appreciate this approach and prefer to purchase through salespeople who use what’s called the soft sell.

Soft sell is the use of suggestion and gentle persuasion to make a sale rather than aggressive pressure. Soft selling uses statements or questions to suggest a conclusion. There is no coercion. You state a relevant fact and give the buyer room to make the decision. A soft sell is designed to avoid angering potential customers and pushing them away.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Build confidence, overcome fears and concerns, and provide real world skills necessary to a business services environment.

Who Should Attend

This program is suitable for showroom assistant, retail sales, telesales, and sales people

Methodology

This stimulating program will maximizes the understanding and learning through Interactive share learning, exploratory discussions, practice exercises and role-plays

Module