Can an action be taken against a rude employee? Can he or she be dismissed? Generally, the law on this issue states that an isolated incident of rudeness does not merit the penalty of dismissal as in the case of Kie Gwan Shipping (M) Sdn. Bhd. -v- Govindasamy A/L Muniandy [1991] 2 MELR 117. However, […]
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