Fee: RM 1,000 per pax
Loyalty Points: 1000 Points
Duration: 2 Days
Note: In-house course is available. Request it HERE
Original price was: RM2,600.00.RM1,000.00Current price is: RM1,000.00.
How Will You BenefitUpon completion of this programme, the participants will be able to :
Who Should AttendThis program is a must buy-in for Managers, executives, supervisors or any superiors that needs to communicate and influence the workers. MethodologyLecture, demonstrations and practical exercises. Module
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Fee: RM 1,000 per pax
Loyalty Points: 1000 Points
Duration: 2 Days
Note: In-house course is available. Request it HERE
Dr. Arivalan Ramaiyah
Biodata:
Dr. Arivalan has developed and conducted training in Strategic Negotiation and Deal Making, Project Management from Basics to Advanced, Leadership and Influencing Skills using NLP, Effective Purchasing and Vendor Evaluation Workshop, Language that Changes the Mind of the Listeners, Problem Solving and Decisions Making, Conflict Management, Expert Communication Skills, Train the Trainer and Facilitation and Delegation Skills, Coaching and Mentoring Skills. His training sessions are interactive with valuable and relevant participant centered activities. Apart from training, he is active in consultation with various government and non-governmental bodies in the area of marketing and management. He has developed a model and instrument to measure Customer Satisfactions Index (CSI) and Customer Loyalty Index (CLI) as stipulated in the ISO standard requirements.