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Advanced Influencing Skills For Sales Professionals Using Psychology

RM1,000.00

 Advanced-Influencing-Skills-For-Sales-Professionals-Using-Psychology-HRDF-Trainings

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Understand the vital communication techniques using psychology approach
  • Apply the NLP presuppositions to understand the fundamental of communications
  • Make key changes to personal behavior and beliefs that hinder the communications
  • Acquire high level of empathy to resolve conflicts in communications
  • Apply questioning techniques that provide solutions to the listeners other than the normal advises
  • Use the Time-Line Therapy effectively to remove the emotional troubles that affects the way we judge others

Who Should Attend

This program is a must buy-in for Managers, executives, supervisors or any superiors that needs to communicate and influence the workers.

Methodology

Lecture, demonstrations and practical exercises.

Module

  • INTRODUCTION TO THE PSYCHOLOGY IN COMMUNICATION
  • EQ AND ITS INFLUENCE ON COMMUNICATION
  • MYERS BRIGGS ASSESSMENT ON PERSONALITY TYPES
  • WORKERS PROFILE FOR IMPROVED COMMUNICATIONS USING MYERS BRIGGS METHODS
  • IDENTIFY MYERS BRIGGS 16 ORDER OF PREFERENCES
  • APPLICATIONS OF PERCEPTUAL POSITIONING METHODS TO DEAL WITH DIFFERENT PERSONALITY TYPES EFFECTIVELY
  • THE IMPACT OF LANGUAGE ON BEHAVIOR USING LANGUAGE AND BEHAVIOR PROFILE (LAB)
  • DEEP RAPPORT BUILDING USING PSYCHOLOGY
  • CHARACTERISTICS OF PRIMARY REPRESENTATIONAL SYSTEMS – UNDERSTANDING THE PEOPLE AROUND US
  • APPLYING DISSOCIATIVE FRAME FOR HANDLING CRITICISM

Fee: RM 1,000 per pax

Loyalty Points: 1000 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE

Trainer

Dr. Arivalan Ramaiyah

Biodata:
Dr. Arivalan has developed and conducted training in Strategic Negotiation and Deal Making, Project Management from Basics to Advanced, Leadership and Influencing Skills using NLP, Effective Purchasing and Vendor Evaluation Workshop, Language that Changes the Mind of the Listeners, Problem Solving and Decisions Making, Conflict Management, Expert Communication Skills, Train the Trainer and Facilitation and Delegation Skills, Coaching and Mentoring Skills. His training sessions are interactive with valuable and relevant participant centered activities. Apart from training, he is active in consultation with various government and non-governmental bodies in the area of marketing and management. He has developed a model and instrument to measure Customer Satisfactions Index (CSI) and Customer Loyalty Index (CLI) as stipulated in the ISO standard requirements.