“BE A SUPER DUPER SECRETARY” Office Management and Secretarial Skills




  • Be inspired and empowered to “Go Ahead”.
  • Become more proactive and develop skills to make a greater contribution to your Bosses.
  • Manage and project a good image of themselves.
  • Create awareness to set goals for their personal development.
  • Manage office staff more effectively.
  • Improve personal credibility and image.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn how to gain recognition and respect as the boss’s spokesperson through self-confidence and through understanding of their job responsibilities.
  • Appreciate the importance of acquiring and learning new skills to increased performance and higher productivity at their workplace and in life.
  • Understand the latest trends in the industry and how to stay relevant and add value to their job and daily life.
  • Learn how to maximize their potentials, face challenges and be highly motivated in achieving excellence in all their tasks.
  • Understand the advantage of self image and to adapt in to their organization working culture.
  • Able to practice professional style and appearance to the public.
  • Able to execute the needs and the art of communication better and efficient.

Who Should Attend

This program is suitable for PA’s, Secretaries, Office Administrators, Admin Assistants, Chief Clerks, Clerks & Support Staffs


This is a highly interactive training program, whereby participants are to gain the learning points through experiential activities.


  • Module 1: Developing Your Presence
  • Module 2: Boss-Secretary Relationship : Making It Work
  • Module 3: Success Strategies in the New Millennium
  • Module 4: How to Boost Up Your Personal & Professional Growth
  • Module 5: Your Personality & Career Development TAKE CHARGE!
  • Module 6: The Power of Your Visual Statement

Fee: RM 1,300 per pax

Loyalty Points: 1300 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE


Rina Baha

Rina Baha is a Certified Trainer HRDF, Certified Professional Image Consultant and an Internationally Certified Colour Consultant from ByFerial Training & Image Consulting, Australia, Akademi Perunding Imej Profesional Sdn Bhd (APIP) and SWET Advancement Centre Sdn Bhd, Malaysia. She conduct training related to Professional Grooming, Business & Social Etiquette, Office Management & Secretarial Skills, Mindset & Behavioral Transformation Programs for Management and Non Management, Entrepreneurs, Enrichment Programs for Students, Teenagers, Children and other Professional soft skills programs. She is a Certified Trainer and as an Image Consultant since 2011. Her clientele are private individual,
professional associations, government agencies, universities and with major corporate players in the country. She has vast experience in the Office Management, Administration and Secretarial profession whereby she spent 24 years working with The New Straits Time Press (M) Berhad, Arab Malaysian Berhad, Park May Berhad, Faber Group Berhad and Khazanah Nasional Berhad. A Diploma holder in Human Resource Management from Institute of Human Resource Management (MIHRM), an Executive Secretaryship diploma from Stamford College, a Professional Learning Facilitator by Take Charge Learning Facilitator System, Certified Trainer by HRDF, Certified Skin Care Product Trainer from Nu Skin Malaysia and an Internationally Certified Laughter Yoga Leader. Her personal view, a good trainer needs to be motivated, possessed a good energy level and enthusiastic. Often it is hard to explain to people something that is very practical and visual so you have to mix demonstrating as well as verbal explanation. Patience is a virtue as everybody learns differently. Be fun and passionate to train individuals.





Download the course contents and registration form HERE: