Coaching For Towards Organizational Effectiveness Via “Winning KPIs”


Coaching-For-Towards-Organizational-Effectiveness-Via-Winning KPIs-HRDF-Trainings


Towards Organizational Effectiveness Via “Winning KPIs” is a program that enables participants to clearly set directions and goals in order to move the organization systematically and in a structured manner. This program is directed at ensuring that all principles and Balance Scorecard models are implemented gracefully and effectively

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Deploy a common management model that have profound imp acts on KPIs setting
  • Establish the foundation pillars for implementing KPI
  • Develop and apply KPIs organizational-wide through the KPI Tool-Kit
  • Sustain performance management practice and culture in the organization

Who Should Attend

This course is designed for Manager, Assistant Manager, Senior Manager, Director, Management Director, Manager of Human Resource, Accountant and CEO


This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, group work, video screening, case studies and discussion from individual experience



Fee: RM 850 per pax

Loyalty Points: 850 Points

Duration: 1 Day

Note: In-house course is available. Request it HERE


Namsuvayam A/L A.Murugian

Biodata: Rais Rajan is a HRDF-certified corporate trainer and management consultant. He specializes in the fields of Strategic Direction, Performance Management, Balanced Scorecard, Management, Leadership and various soft skill trainings. He regularly conducts complementary tea talks for various companies and has written articles for the Malaysian Institute of Management E-newsletter. Rais has more than 22 years of experience serving 3 international organizations in the consulting, telco and banking industries. To date, he has delivered more than 400 training programmes (ranging from Strategic Direction workshops to Clerical Skills). He has lectured and offered trainings to over 200 leading institutions and multinational organizations.

Khaw Poh Seng

Biodata: Khaw provides advisory services and training in human resource management, industrial relations and mergers & acquisitions of companies for those in banking, insurance, merchant banking, leasing, finance, securities, trading and manufacturing. His last position was the Head of Resource Management for one of the largest local banks where he was responsible for the whole spectra of human resource functions including compensation & benefits, recruitment & placement, performance management system, manpower planning and succession planning. He has extensive experience in collective bargaining and managing unions and was also responsible for the merger of 3 commercial banks and 2 finance companies.

Roy Tan Yew Hoong

Biodata: Roy Tan is passionate in creating a positive impact on people’s lives through coaching and self-discovery. He has trained over 10,000 peope of various backgrounds and from numerous industries. Roy is committed and dedicated in delivering the right message to empower others to take charge of their lives. He specializes in the area of coaching and self-discovery and he hopes to reach out to more people and simultaneously give back to the community through social responsibility projects and voluntary work. His drive for continuous learning and development has lead to many custom designed programs for clients to further develop their people from within including motivating teams, supervisory skills, time and stress management to bring upon succession strategies to help prolong an organizations lifespan with people of quality.

Harold Fernandez A/L Sebastian Fernandez

Biodata: Harold Fernandez is an effective communicator and trainer who has an array of facilitation experiences under his belt. After graduating with a degree in education from University Putra Malaysia, he pursued academic teaching for a total of 11 years. His tutoring skills were great strengths that led him to pursue training and motivating people. Harold has certifications as an NLP (Neuro- Linguistic Practitioner) and a PSMB Trainer. He is dedicated and passionate in teaching about Organizational Effectiveness, Communication, and Customer Service Function. His venture projects involving OUM, TESDEC and MATTA in retraining unemployed graduates further sharpened his Leadership skills. Some of the training modules he contributed and taught include Team Building programs, Business Writing Skills in English, Social Etiquette & Negotiation Skills, Telephone Etiquette Skills and Effective Meeting skills.

Teoh Chen Ning

Biodata: Teoh Chen Ning is a prominent trainer renowened for his training effectiveness and vast management knowledge in Organisational Development. He also has strong capabilities in Competency Workplace Training for the service and manufacturing industry. Teoh has been extensively involved in the development and delivery of strategic leadership and management development training programs for numerous turnkey initiatives for local and multinational corporations. He equips the workforce with essential steps to adapt to CHANGE and to embrace change. A much sought after Train-The-Trainer certified trainer, his deep enthusiasm in adult learning, experiential learning approach. practical skills sets achieve the desired results of transforming information into knowledge. He holds a strongly belief that competent trainers should demonstrate the capability and passion in developing and delivering trainings in the most systematically structured and practical manner.

Gerald Kong Wai Kheong

Biodata: With the advancement of Social Media in today’s communication, Gerald believes that mastering the skills to lead and network can provide a wealth of unending resources and possibilities. With these strong convictions and experience, Gerald runs very successful, impactful and effective programs and workshops sharing his knowledge in leadership, and marketing with different organizations. As part of the process, Gerald equips his participants with leadership and sales skills especially in the areas of strategic planning and sales techniques. He is the business trainer of the largest networking group in the world that specializes in referral marketing which passed more than USD6.5 billion worth of business in 2013. He has been appointed by the Ministry of Human Resource Malaysia to train and certify other corporate trainers.

Wong Kar Wei

Biodata: Wong Kar Wei is a professional corporate trainer with a deep enthusiasm in sharing knowledge, skills, competency and capability with others. This passion stems from his background as a musical graduate, an entrepreneur and a technical specialist in manufacturing Kar Wei covers areas in workplace supervisory and leadership competencies, personal effectiveness discovery, workplace problem solving and organizational effectiveness such as how to make decision in various situations, building good customer relations and thinking creatively, to name a few. He delivers his programs through experiential learning approach of embedding learners to ‘SEE’ and ‘THINK’ in different perspectives, while ‘LISTEN” to diverse thoughts, in order to establish the ‘FEEL’ to adopt and put learning into practice.