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Credit Control & Debt Collection Strategies

RM800.00

Objective

Upon completion of this programme, the participants will be able to :

  • Understand credit management and how it impacts on the total cash management of an organization
  • Appreciate the key benefits in revenue management for the overall growth and performance of the company
  • Enhance their practical skill to overcome payment excuses and objections and to turn them into commitment to pay

Who Should Attend

Executives and Personnel involved in Credit Control, Account Receivable Collection, Finance, Marketing, Purchasing and Related Credit Management Function

Level for Executives and above

Methodology

Interactive Lectures, Workshop Discussions, Case Studies and Practical Exercises

Module

  • OVERVIEW OF ACCOUNTS RECEIVABLE FIELD
  • WHAT IS CREDIT CONTROL?
  • PRE-SALE ACTIVITY
  • CREDIT MEASURE – MEASURING PERFORMANCE
  • APPRECIATION OF DEBT COLLECTION METHODS
  • COLLECTION REPORTING AND MONITORING

Fee: RM 800 per pax

Loyalty Points: 800 Points

Duration: 1 Day

Note: In-house course is available. Request it HERE

Trainer

Nancy Ong Chen Gan

Biodata:
Nancy Ong has more than 35 years of hands-on experience in the field of credit and financial management and has trained more than 500 individuals and organizations. She is highly in demand for her training in trade financing, credit management and business communication skills due to her unique style of blending her experience in banking and management skills in her training. Nancy’s banking acumen bridges the gap of the industry understanding of trade financial instruments and its associated financial risk. Her programmes show companies how to minimize financial and operational risks as well as how to increase organizational effectiveness when using specific financial instruments. In the field of English business writing and communication, Nancy uses simple and proven techniques of communication strategies that achieve results in any work environment.