Effective Leadership Techniques For Supervisors

Introduction

“The most important resource that supervisors supervise is PEOPLE. If they cannot manage this resource than they are ineffective supervisors”

Most employees are given job designations in which they have the necessary technical skills. For example, an accounts supervisor will have accounting skills and a marketing officer will have marketing skills. These supervisors however will find out that to get the department functioning effectively, technical skills alone are not enough. They have to have people management skills. They find that more than 75% of their job entails supervising and managing their subordinates well to ensure that they are able to assist in fulfilling the roles and functions of the department. This course provides tools for personal improvements

Objective

Upon completion of this program, participants will be able to:

• Understand the individual’s role and responsibilities in an organization.
• Realize why managing people effectively and efficiently is a critical factor in the success of any organization
• Able to know how do people want to be managed
• Able to differentiate between supervising, managing and leading
• Able to use people skills
• Apply EQ and leadership tools
• Manage and motivate staff to achieve results

Who Should Attend

This course is suitable for supervisors, line leaders or equivalent positions from any industry.

Methodology

Participative and practical – lecture, demonstrations and practical exercises.

Module