Essential Supervisory Skills

Introduction

Most managers would say that good employee supervision is about results. But will supervisors who demand immediate and unquestioning compliance with their orders always obtain the best results? Whether or not you have the official title of “supervisor,” if you are in a position that requires you to direct the activity of others, a periodic review of your supervisory skills may bring you better results.

This program helps supervisors gains the skills they need to become more effective leaders in your organization… This course identifies 5 roles of a supervisory leader:

• Motivate and influence employees
• Manage and resolve conflicts
• Coach and provide feedback
• Lead teams
• Adopting the 5 practices of exemplary leadership

Objective

Upon completion of this programme, the participants will be able to :

• Learn motivational techniques and use them to get the job done
• Understand their own conflict resolution styles and know how to use them in various situations
• Learn and practice the 6-step conflict resolution process to resolve conflicts
• Understand their own coaching styles and learn to use them in various situations
• Learn and apply an effective coaching model to coach employees
• Will learn how to lead teams and work together as an effective team
• Will learn how to be an exemplary leader

Who Should Attend

This program is suitable for Executives and Supervisory

Level for Executives and above

Methodology

This stimulating program will maximizes the understanding and learning through Experiential learning, Self-assessments, Activities, Video, Games and Role-play

Module