High Impact Interview Skills (HIIS) – Behavioral Techniques




Today’s marketplace is highly competitive and every organization is looking for people who can make an effective difference to their company’s bottom-line. In a challenging economy where the interview candidates are largely unproven and untested in your company’s context, how do you cut through the clutter of applications and select the best candidate for the job?

This program is an intensive, hands-on, activity driven program that teaches unique skills that boost your effectiveness as an interviewer through increased understanding and effective implementation of the interview process. Using the latest modern concepts in HR practices worldwide, it helps sharpen the interviewing skills of even experienced interviewers, empowering you to take advantage of every interview opportunity to source for the best candidates. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing the interview candidates every time.

High Impact Interview Skills focuses on the following areas:

  • Communication
  • Nonverbal skills
  • Listening
  • Questioning
  • Technology

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Select the best candidates for jobs based on facts, and not just on personal assessments and evaluations
  • Be more effective in selection criteria
  • Use various interviewing strategies to develop winning outcomes
  • Conclude the interview with minimum effort and maximum results in time and profitability
  • Use technology for profiling on personality and attitude

Who Should Attend

This program is suitable for Executives, supervisors, managers, team leaders, HR personnel, secretaries, administrators and everyone who is responsible for effective interviewing and recruiting talent for new and existing positions within the organization


To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.



Fee: RM 850 per pax

Loyalty Points: 850 Points

Duration: 1 Day

Note: In-house course is available. Request it HERE


Philip Leong Kah Wai

Philip Leong Kah Wai is a consistent trainer, competent coach and an active community advocate. His experience as an entrepreneur and a corporate worker for 25 years improved his skills and knowledge with regards to a lot of subject matters, including the Customer Service function, Team Performance, Mindset Change and Managerial & Supervisory skills. Philip has training, development and coaching programs under his belt, which tackles both Personal Effectiveness and Organizational Effectiveness. His qualifications include a Master of Management joint degree and membership in the International Coach Federation. His numerous leadership training and team building programs have improved thousands of corporations and individuals, making him a top performer in his line of work. His experience, expertise and exposure surely channel his energies to improve his knowledge and skills, and share them with the world.