How A Good Recruiter Conducts An Effective Behavioural And Competent Based Interview

Introduction

In today’s business climate organizations are being required to do more with less due to staff and budget reductions, increased competition and the decrease of available talent. For these reasons it is critical that organizations know how to hire well.

A behaviorally and competency-based structured interview process is likely to increase the likelihood of hiring the right person for the position, and ensure that the hiring process is consistent and fair. If interview questions are based on validated position and organization-specific competencies, the questions are asked in a structured way to determine how the candidate responded to similar situations in the past then the probability that right person is hired for the position is greatly enhanced.

Competency-Based Interviewing is a style of interviewing that was developed in the 1970’s by industrial psychologists. Currently, many organizations are using competency-based interviewing but they do not adequately train their interviewers on how to conduct such interviews. This course aims to equip anyone who needs to participate in selection interview with the right skills to select the best candidate.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Learn the Principles and benefits of competency-based interviews
• Develop effective interview questions in alignment with job requirements and selection criteria
• Use Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
• Know How to assess the candidate and make recommendations
• Apply Human Behaviors in an interviewing situation

Who Should Attend

This course is designed for Managers, Executives, Supervisors and new HR Executives who have to conduct selection interviews

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program e.g. Role-plays, group work, video screening, case studies and discussion from individual experience

Module

• INTRODUCTION AND OVERVIEW
• FUNDAMENTALS OF COMPETENCY-BASED INTERVIEW
• COMMUNICATION STYLES
• EFFECTIVE LISTENING
• INTERVIEWING TECHNIQUES
• PLANNING THE INTERVIEW
• RATING INTERVIEW
• INTERVIEW TOOLS