ISO 9001:2015 Requirements And Changes




The ISO 9001:2008 standard for the Quality Management System has been revised. The new standard is ISO 9001:2015. There are some significant changes that have taken place as a result of the revision to quality management principles and the clauses have been regrouped.

 How Will You Benefit

Upon completion of this programme, the participants will be able to:

  • Interpret the new requirements and requirements that have changed in the ISO 9001: 2005 Standard. While the requirements will be explained in detail, practical and real life examples will be supplemented to ensure in-depth understanding.

Who Should Attend

Managing Directors, General Managers, Managers, Executives, Supervisors, Line Leaders and all others who are involved in the implementation and maintenance of the Quality Management System.


Workshop style with full interaction.


    • The ISO Standards For Quality Management
    • Process Approach
    • Plan-Do-Check-Act Cycle
    • Risk-Based Thinking
    • Compatibility With Other Management System Standards
    • Scope
    • Normative References
    • Terms And Definitions
    • Context Of The Organization
    • Understanding The Organization And Its Context
    • Understanding The Needs And Expectations Of Interested Parties
    • Determining The Scope Of The Quality Management System
    • Quality Management System And Its Processes
    • Leadership
      • Leadership And Commitment
      • Quality Policy
      • Organizational Roles, Responsibilities, And Authorities
    • Planning For The Quality Management System
      • Actions To Address Risks And Opportunities
      • Quality Objectives And Planning To Achieve Them
      • Planning Of Changes
    • Support
      • Resources
      • Competence
      • Awareness
      • Communication
    • Documented Information
      • Operation
      • Operational Planning And Control
      • Determination Of Requirements For Products And Services
      • Design And Development Of Products And Services
      • Control Of Externally Provided Products And Services
      • Production And Service Provision
      • Release Of Products And Services
    • Control Of Nonconforming Process Outputs, Products, And Services
      • Performance Evaluation
      • Monitoring, Measurement, Analysis And Evaluation
      • Internal Audit
      • Management Review
    • Improvement
      • General
      • Nonconformity And Corrective Action
      • Continual Improvement

Fee: RM 850 per pax

Loyalty Points: 850 Points

Duration: 1 Day

Note: In-house course is available. Request it HERE


Delip Singh

Delip Singh, a dynamic, aggressive and versatile trainer, is a registered EMS Lead Auditor, QMS & OHSAS Auditor with IRCA. He is also an Associate Member of IQM and a registered Consultant with MRCA. Delip specializes in providing trainings for Total Quality Management, Kaizen, Poka-Yoke, Measurement & Calibration, SPC, FMEA, 7 QC Tools, QCC’s, Measurement System Analysis, ISO 9001, ISO/IEC 17025, HACCP, ISO/TS 16949 and OSHAS 18001. The Master’s of Business Administration holder conducts his trainings in a highly interactive fashion, with total participation and blended with practical and real examples. He has provided consultancy services to numerous clients and trained over 340 organizations.