Managing Employee Performance

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Understand the purpose and process of performance management
• Be familiar with a range of appraisal methods and be able to identify common problems in appraisal
• Understand the characteristics of an effective appraisal system and how to conduct an appraisal interview
• Be aware of the legal implications of appraisal and how to manage non-performance issues
• Understand the definitions of misconduct and non-performance, the types of issues that they present, and how they are viewed in the Industrial Court
• Identify common mistakes and issue in managing misconduct and non-performance and understand the process to deal with each

Who Should Attend

This program is suitable for Human Resources Managers / Executives, Managers / Executives, Industrial Relations Managers / Executives, Executives / Secretaries, Supervisory Staff and Staff intending to specialize in Human Resource Management

Methodology

This stimulating program will maximize the understanding and learning through highly practical and experiential workshop session, lectures, discussion, exercises, case studies and experiential tips

Module

• DEFINITION AND PURPOSE OF PERFORMANCE MANAGEMENT
• PERFORMANCE MANAGEMENT PROCESS – THE CYCLE
• PROBLEMS IN PERFORMANCE APPRAISAL
• CHARACTERISTICS OF AN EFFECTIVE APPRAISAL SYSTEM
• THE APPRAISAL INTERVIEW