Negotiation Power Skills – How To Get What You Want Without Being Mad!

RM1,000.00

 Negotiation-Power-Skills-How-To-Get-What-You-Want-Without-Being-Mad-HRDF-Trainings

Introduction

Do you know when you have gotten the best deal or a fair price? Yes, you do if you are a skilled negotiator. In this negotiation training course, participants will learn to determine the most appropriate approach to take before the negotiation even starts – to spot dirty tricks from a mile away, and take the essential steps of a skilled negotiator.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Identify possible negotiation outcomes
  • List the Steps of the negotiation process
  • Understand and identify different behaviors styles and adapt as necessary
  • Recognize dirty tricks and tactics
  • Develop an action plan to improve negotiation skills

Benefits

  • Possessing a ‘Toolkit’ for negotiation.
  • Going for collaborative “win-win” negotiations.
  • Knowing how to change adversary negotiations into more profitable collaborative ones, where everyone wins.
  • Be aware that in the most productive negotiations, your “opponent” becomes your partner in searching for an agreement that is to be the best interest of both parties.
  • Master the fine arts of persuasion and problem solving.
  • Able to evaluate your priorities as well as those of your negotiating partners.
  • Maintain a firm grasp of your negotiating goals – while always seeking a flexible approach to achieving them.
  • Establish rapport, reduce tension, and listen to the other side’s positions.
  • Deal with difficult, deceitful or aggressive negotiators.
  • Identify negotiating ploys and manipulations.

Who Should Attend

Managers, Executives, Project Coordinators, Team leaders and anyone who needs to negotiate for a win-win situation.

Methodology

Through multiple case studies, hands-on activities, exploratory discussions, participants will practice skills learned throughout this interactive, fast-paced negotiation course.

Module

  • INTRODUCTION: WIN-WIN, WIN-LOSE, LOSE-LOSE
  • NEGOTIATING PRINCIPLES
  • NEGOTIATION PROCESS: PROACTIVE STEPS
  • BEYOND THE BASIC: DEADLOCKS, STANDSTILLS, AND CONCESSIONS
  • STRATEGY AND TACTICS
  • TRICKS, TRAPS, AND TACTICS: WHAT TO BE AWARE OF

Fee: RM 1,000 per pax


Loyalty Points: 1000 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Trainer

Julia Lai Abdullah

Biodata:
Julia is an experienced development & training specialist for over 22 years – with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia’s sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.