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Speak & Write Functional English At The Workplace

RM1,700.00

BENEFITS

BENEFITS

Upon completion of this program, participants will be able to:

  • Use an2 on-line tool to help them pronounce words correctly, and not bother with phonetics (out-of-date) which is another language in itself!
  • Use English correctly by understanding the basic rules of grammar
  • Speak with intonation, pace, rhythm and pauses
  • Write clearly understood emails in a professional manner

 

AUDIENCE

This program is suitable for everyone who needs to write and speak in English with customers and staff.

METHODOLOGY

This stimulating program will maximize understanding and learning through:

  • Practice using an on-line tool to listen to words being correctly pronounced
  • A free website to help the participants check the clarity of their writing
  • Lists for easy reference
    • Parts of speech
    • Overview of all the tenses
    • Diagram to use the correct word on time with all the tenses
    • Example of tenses in active and passive forms
    • Words with silent letters
    • A sample list of uncountable nouns
  • Sing-along to help pronounce words correctly
  • Role plays to practice conversation skills
  • Correcting common grammatical mistakes
  • Writing to describe improve their vocabulary and grammar
  • Presentations
  • We have lots of activities as this is active, discovery and experiential learning.

MODULES

BASIC GRAMMAR
  • Nouns
    • Countable / Uncountable
    • Pronouns
    • Prepositions To Show The Relationship Between The Noun/Pronoun And Something Else
    • Singular / Plural
  • Verbs
    • Revision Of Tenses
    • Adverbs
    • Verbs To Express Obligation
    • Verbs To Express Ability And Possibility
  • Subject Verb Agreement
  • Conjunctions To Join Words, Phrases And Sentences
  • Commonly Confused Words
    • Some Vs Any
    • Before Vs Ago
    • During Vs While
    • There Vs Their Vs They’re
    • Who’s Vs Whose
  • Activities
    • Plenty Of Examples To Reinforce The Theory
    • Correct Common Grammatical Errors In Class
FOUR ELEMENTS OF BUSINESS WRITING
  • Needs Of Your Audience
    • Who Is Your Audience And Why Are You Writing This?
    • What Do They Want/Need To Know?
  • Easy To Read And Understand
    • How “Readable” Is Your Document
    • “Business-Speak” Wastes Time Of Busy Executives
    • How To Make Sure Your Writing Is Easily Understood
  • Structure Of The Document
    • The Structure Of Emails Will Be Covered In Detail In Module 8
  • Grammar – Samples Of Grammar, Punctuation And Spelling Mistakes
WRITING STYLE OF EXCELLENT EMAILS
  • The Writing Style Used In The 21st Century
  • Differences Between Professional And Social Emails
  • The Correct Writing Style To Keep The Message Crystal Clear
  • Write Professional Emails

PRACTICE WRITING SKILLS IN CLASS

  • They Will Write Short Paragraphs In Class

BASIC PRONUNCIATION SKILLS

Malaysians Have A Habit Of Swallowing, Rather Pronouncing, The Last Syllable Of A Word. Asians Do Not Use Sufficient Nasal Sounds And Have Difficulty In Using Their Tongues To Pronounce “R” And “TH”,

  • Voiced And Unvoiced Sounds
  • Correct Pronunciation Of Commonly Mispronounced Words In Malaysia
    • “TH” At The Start, Middle And End Of Words, E.G. This, Another, With
    • “Ai” E.G. Main
    • R / L E.G. Right / Light
    • V / W
    • Numbers
  • Pronounce Words Ending With
    • …Ng E.G. Bring
    • …Ion E.G. Action
    • …T E.G. Went
    • …Ed E.G. Called
  • Words With Silent Letters
    • A List Of Words With Silent Letters
    • How Each Of These Words Are Correctly Pronounced

SPEAKING SKILLS – PUTTING CORRECTLY PRONOUNCED WORDS INTO SENTENCES IN CONVERSATIONS

  • The Importance Of HOW You Sound, In The Service Industry
  • Tone, Pitch And Loudness
  • Pace, Pause And Rhythm
  • Pitch And Intonation
  • Emphasis

PRACTICE SPEAKING SKILLS IN CLASS

  • Practice With Tongue Twisters
  • Role Plays

 

Fee: RM 1,700 per pax

Loyalty Points:1700 Points

Duration: 2 Days 

Note: In-house course is available. Request it HERE

Trainer

Jonathan Chan Seng LumJonathan Chan Seng Lum is a competent trainer and mentor who deals with matters of leadership and management. His corporate experience as a director and company CEO of a global consulting firm improves his perspective and skills in handling top management expectations. With a combination of superb presentation skills and excellent Conversational English, he was able to implement and handle workshops and seminars about organizational effectiveness and personal effectiveness. His years in sales and marketing made him an authority when it comes to subjects related to the Sales and Marketing Function. Jonathan also has excellent communication skills, including creative and business writing. His courses are customized to facilitate better understanding among his participants, so you can expect him to take discussions to another level.