The Art Of Management – Essential Skills For Managers

 How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Improve their knowledge and skills needed to be an effective manager
• The right management style and what works for individuals
• Work on productivity and the right motivational skills needed
• Improve their problems solving skills
• Understand their important roles they play in their respective organizations

Who Should Attend

• This program is suitable for Customer Care Officers, Executives, Senior Executives, Assistant Managers, Managers and everyone who has a stake in the organization’s teamwork
• Level for Customer Care Officers and above

Methodology

The method of learning would include Interactive, Dynamic Presentations, Group Activities, Sample data /tools and Business games /simulators

Module