The Power of Effective Communication and Interpersonal Skills for Manufacturing Professional

RM1,100.00

 The-Power-of-Effective-Communication-and-Interpersonal-Skills-for-Manufacturing-Professional-hrdf-trainings

Introduction:

In today’s competitive business world and difficult economy, lucid, effective communication is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success.

Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression.

How Will You Benefit

At the end of the training program, participants will be able to:

  • Increase the productivity rate by learning the effective methods how they can stay focus at work while finding joy in the job they do
  • Aim to cultivate good communication skills and abilities so orders and instruction can be properly delegates and execute.
  • Learn the strategic ways in how an employee can increase their creativity ability making them a true asset to an organization
  • Motivate Staff, Minimize stress and maximize productivity and performance during difficult times
  • Create stronger employee loyalty and human factors in challenging business times

Who Should Attend

  • This course is suitable for contractors, consultants, technical personnel, engineers, sales professionals, medical detailers, trainers, product presenters, heads of departments, marketing specialists, executives, managers, secretaries and all those involve in the distribution and sharing of company information.
  • Level for Heads of Department and above.

Methodology

The program capitalizes on a cross-functional perspective and is suitable to Leaders who hold key positions across all functions including Production, Quality Assurance, Quality Control, Engineering, Research and Design, Sales & Marketing, Administration, and Human Resources in manufacturing environment.

Module

  • THE POWER OF COMMUNICATION
  • THE CHALLENGE TO ADDRESS DIFFICULT SITUATION
  • APPROACHING THE DIFFICULTIES
  • CONVERSATION VS. COMMUNICATION
  • STRESS AND ANGER MANAGEMENT
  • SOME STRATEGIES WITH DIFFICULT PEOPLE
  • UNDERSTANDING TRAITS AND BEHAVIOR OF YOUR WORK FORCE
  • MODE OF COMMUNICATION
  • UNDERSTANDING THE EMOTIONS
  • CONFLICT MANAGEMENT

Fee: RM 1,100 per pax


Loyalty Points: 1100 Points


Duration: 2 Days


Note: In-house course is available. Request it HERE

Trainer

<strong>Wendy Tee Leap Sing

 

<blockquote>Biodata:</strong>
Wendy Tee Leap Sing graduated with a Master in Business Administration (1998) and Master of Information Technology (2000) from Universiti Malaya (UM). She is also a Certified Financial Planner (CFP) of the Financial Planning Association of Malaysia (2002). The UM-Certified Business Coach (2010) is a Registered Financial Planner (RFP) of the Malaysian Financial Planning Council (2006). Wendy is also a Certified Train the Trainer of the Pembangunan Sumber Manusia Berhad (PSMB) (2006) and a Certified Advance Human Resource Practitioner of the Malaysian Institute of Human Resource Management (MIHRM). She has passed the GST Agent examination and GST examination conducted by the Royal Malaysian Customs Department (RMCD).She has over 15 years of experience in senior management positions for diversified industrial and business environments. For the past ten years, she has been involved in lecturing and training.