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The Smart Social Professional

RM850.00

 The-Smart-Social-Professional-HRDF-Trainings

Introduction

A must attend course for all individuals that need to look his or her best and to project a confident, successful front at all times. It is full of fascinating information and advice for all who want to have the ‘X’ factor in their lives.

Methodology

Upon completion of this program, participants will be able to:

  • Handle & build social relationships
  • Develop social skills
  • Create the right image and gain respect
  • Develop a personal action plan that will help to make some positive behavioral changes
  • Improve the quality of social awareness and manners

Who Should Attend

This program is suitable for all individuals

METHODOLOGY

This stimulating program will maximize understanding and learning through Brain Friendly Information Sharing, exploratory discussions, visual learning and activity based exercises.

Module

  • INTRODUCTION: THE ROLE OF GOOD MANNERS
    • Why are Good Manners Important?
    • Relationships between Good Manners, Values and Attitudes
  • INSIDE OUT – FROM HEAD TO TOE
    • Make First Impressions: Lasting Impressions
    • What Image Do You Project?
    • Your ‘Image Objectives’
    • Image SWOT Analysis
    • Now & Next
    • Activity: Make-over Exercise
  • CONTEMPORARY SOCIAL BEHAVIOR
    • In Private Watch Your Thoughts; In Your Family Watch Your Temper; In Society Watch Your Tongue”
    • Gender Issues
      • What Is Correct Behavior?
    • Humor
      • Within the Bounds of Good Taste
    • Smoking… & You
      • Misfires in the Smoking ‘Zone’
    • Dining Etiquette

Fee: RM 850 per pax

Loyalty Points: 850 Points

Duration: 1 Day

Note: In-house course is available. Request Here!

Trainer

Julia Lai Abdullah

Biodata:
Julia is an experienced development & training specialist for over 22 years – with years of experience and exposure in industries such as adult education, hospitality, retailing, manufacturing, banking & finance, insurance and customer service. She influences and spearheads learning in every class participant. Her excellent communication skill, easy-going and motivational style has helped, energized and motivated participants to learn and apply. Julia’s sessions capture the importance – and the art – of believing in self and our abilities to surpass our potential. Her trainings cover People Management, Personal Effectiveness, Grooming and Etiquette, Problem Solving and Decision Making, Customer Relationship Management and the English Language, among others.