Performance Management Via KRA And KPI Framework

Introduction

Performance Management Via KRA and KPI Framework is a two-day, skill-building workshop with intensive use of applied theory and comprehensive hand – on exercise by the participants. The program is highly participatory, personalized, and limited to a maximum of twenty people per session.

The idea of a Key Performance Indicator (KPI) simply reflects the notion that some of the aspects of organizational performance requiring improvement or maintenance are more important than others. When a range of these important aspects are selected and a measure has been determined, a set or system of Key Performance Indicators (KPIs) exists.

The focus of Key Performance Indicators (KPIs), therefore, is either on the aspects of organizational performance that require improvement, or on the aspects that must be kept within a specified level to ensure continued success of the organization.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• The stages of Performance Management Cycle
• The meaning and importance of Key Performance Indicators (KPIs)
• How to use Key Performance Indicators (KPIs) to help them achieve their objectives
• The important steps of developing Key Performance Indicators (KPIs)
• The right way to implement and evaluate the effectiveness of Key Performance Indicators (KPIs)

Who Should Attend

• This program is suitable for Management staff or anyone interested in performance managementMethodology
• This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities.

Methodology

This stimulating program will maximizes the understanding and learning through Lectures, Exercises, Video Presentations, Group Discussion, Industrial Court cases.

Module

• STAGES OF PERFORMANCE MANAGEMENT CYCLE
• OBJECTIVES OF PERFORMANCE MANAGEMENT
• BASIC GUIDE TO DEVELOPING KEY PERFORMANCE INDEX (KPI)
• METHODS FOR GAINING EMPLOYEE ACCEPTANCE ON NEW INITIATIVES