Problem Solving And Decision Making

Introduction

Problem solving and decision making are an essential part of our life—in and out of a work environment. As organizations strive to attain ever-increasing levels of effectiveness and competitiveness, they find that systematic problem solving & decision making is a core competency that must be mastered throughout the organization.

This program is designed to enhance your knowledge and skills in problem solving and decision making rationally and effectively. It provides you with a comprehensive process, complete with tools and techniques, for real-world application. Being competent in problem solving and decision making is an essential trait for effective business management.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Understand the process of effective problem solving and decision making
• Learn and utilize the tools and techniques that will enhance your management competency and business performance
• Understand how you work best when solving problems and making decisions
• Implement solutions and decisions effectively

Who Should Attend

This program is suitable for Managers and Executives.

• Level for Executives and above

Methodology

This stimulating program will maximises the understanding and learning through expert facilitation, interactive discussions and sharing of real-life issues, reflection on experiences, video presentations, in-class exercises and Level 1 Assessment.

Module

• INTRODUCTION
  • Problem Solving And Decision Making Problem Solving
  • Decision Making
• SITUATION ASSESSMENT
  • Issue Identification
  • Issue Clarification
  • Issue Prioritization
• PROBLEM SOLVING
  • Problem Defined
  • Problem Solving Process
• DECISION MAKING
  • Decision Defined
  • Decision Making Process
• EXECUTION
  • Planning
  • Implementation