The Analytical Thinker And Problem-Solver

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• Organize better to solve problems through teams and individual effort
• Be Better in gathering pertinent information
• Be able to sort out the significant few from the distracting many
• Identify patterns in faults
• Effectively identify and isolate root causes of problems
• Communicate effectively problem causes and effective solutions

Who Should Attend

This program is suitable for Executives and Managers.

Methodology

Short lectures followed by learner centred case study analysis, discussion and exercises. Participants will be required to bring along a range of problems in operations and administration processes from their own organisation

Module

• GATHERING INFORMATION
  • Sources Of Data
  • Identify Opportunities
• ORGANIZING PROBLEM SOLVING
  • Approach
  • Champions
  • Teams
• DEFINING PROBLEMS
  • Workshop On Your Problem
  • Discussions Group
• PROBLEM IDENTIFYING TECHNIQUES
  • Flowcharts
  • Flowchart Of Your Problem
  • Cause & Effect Diagrams
  • Fishbone Of Your Problem
  • Tick Sheets
  • Histograms
  • Pareto Analysis
• ANALYSING FOR INFORMATION
  • The Five Why’s
  • Applying The Five Why’s To Your Problem
  • Measles Charts
  • Time Plots
• GENERATING IDEAS
  • Go & Look
  • Ask The Users
  • Brainstorming
  • Applying Brainstorming Technique
  • Taiichi Ohno’s 7 Wastes
  • Comparing Alternatives
  • Decision Matrices
• COMMUNICATING RESULTS
  • One-Way Vs Two-Way