Consultative Selling Techniques

Introduction

There will always be a “Price War” in almost every industry and most sales person who are untrained would prefer to be in an organization that provides the “Cheapest” product or service in their industry. These untrained individuals are also known as “Order Takers” by some but the fact of the matter is that they are not trained and equipped with the skill as a consultative sales expert. This technique of selling is used by professional sales people who sells big ticket items and they are usually from organizations that are market leaders.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

• List down a detailed Sales Process Flow
• Build and maintain relationship with customer as a consultant
• Identify different types of customers in their industry
• Close and gain confidence from their customers
• Plan and prepare for an appointment
• Match their customer needs to their product and service
• Apply effective negotiation strategies

Who Should Attend

This program is suitable for Sales Executive, Managers, Directors, Business Development Manager

Methodology

This course will be conducted through interactive lectures, PowerPoint presentation, video presentation, role-play, and group discussions

Module