Behavioral Interviewing Techniques

Original price was: RM1,300.00.Current price is: RM850.00.

 Behavioral-Interviewing-Techniques-hrdf-trainings

Introduction

Hiring the right candidate is one of the common sources of frustration for HR and Hiring Managers.
It has become increasingly difficult to recruit and retain good people.

In order to hire right, you must have a complete picture of an applicant’s strengths and weaknesses and how they will fit into your organization. Your interview and selection process must include an assessment of their skills, their personality, their work ethic and consideration of compatibility with their immediate supervisor.

The basic premise of the behavioral interview is that past performance is a good predictor of future performance.

This 1-day workshop will equip those involved in the interviewing and selection process with the necessary skills and knowledge to design an effective interview structure and to conduct effective behavioural-based selection interviews.

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the Principles and benefits of Behavioral-based interviews
  • Develop effective Behavioral Interview Questions in alignment with job requirements
  • Use Interviewing skills and techniques including active listening, probing, questioning, including reading non-verbal clues or body language
  • Know How to assess the candidate and make recommendations

Who Should Attend

This program is suitable for Human Resource Practitioner/Managers/Executives/Supervisors, Functional & Line Managers/Executives/Supervisors and all personnel involved in handling Recruitment & Selection and Promotion

Methodology

This stimulating program will maximizes the understanding and learning through Interactive lectures, Videos, Brainstorming / Case Studies, Team Activities and Role Play

Module

  • INTRODUCTION AND OVERVIEW
  • FUNDAMENTALS OF BEHAVIORAL-BASED INTERVIEW
  • COMMUNICATION AND LISTENING SKILLS
  • BEHAVIORAL-BASED INTERVIEWING TECHNIQUES
  • INTERVIEWING FRAMEWORK
  • PRACTICAL AND EVALUATION

Fee: RM 850 per pax


Loyalty Points: 850 Points


Duration: 1 Day


Note: In-house course is available. Request it HERE

Trainer

Serene Yap Sow Leng

Biodata:
Serene Yap Sow Leng is a certified Master Class Trainer and a Human Resource Trainer. A ISNS-certified NLP practitioner, she has been involved in all aspects of human capital development and management for 19 years. She has been exposed to industries such as property development and management, medical, hospitality, food manufacturing, oil and gas, consultancy services and construction sector. The Toastmasters International-certified Competent Communicator has developed programs such as HRM Skills For Non-HRM, The essential Competencies for effective HRM, Effective Payroll Administration Techniques, Effective Payroll Computation, Employment Act 1955, Handling Employees Misconduct, Termination And Domestic Inquiry, Termination Of Employment (Misconduct, Retrenchment & Redundancy) and Becoming An Effective PA / Secretary throughout the years.