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Corporate Crisis Management

RM1,500.00

Introduction

This program introduces the process by which an organization deals with a crisis or major event that threatens to harm the organization, its stakeholders, or the general public.

Objective

Upon completion of this program, participants will be able to:

Learn how to handle a crisis and mitigate the impact; alleviate the adverse publicity and loss of confidence in an organization by the consumers or public.

Who Should Attend

This program is necessary for Executives and Board-of-directors, Human Resource Managers, Corporate Communication Managers, Crisis Management Teams, Security Managers and their teams, NGO’s, Law enforcement officers, Government representatives involved in Crisis Management.

Methodology

The program comprises of trainer-led lectures with a strong emphasis on Practical Experiences, Lecture, Videos, Power Point Presentations., Discussion, Role Play, Group discussions and case studies.

Module

  • WHAT IS CRISIS MANAGEMENT?
    • What To Do In A Crisis
    • Who Is The Correct Person To Respond In The Crisis?
  • ANALYSING A CRISIS
    • Crisis Procedures And Responses
    • Contingency Planning
  • IMPORTANCE OF MANAGING A CRISIS
    • How Fast Should You Respond In A Crisis?
    • Leave Egos, Emotions, And Attitudes at the door in a crisis
  • THE IMPORTANCE OF FOLLOW-UPS DURING CRISIS
    • Pre And Post-Follow Ups
    • Sops For Future Crisis

Fee: RM 1500 per pax

Loyalty Points: 1500 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE

Trainer

Vishnu Dason Nair

Biodata:
A seasoned professional in the corporate and media industry, Vishnu Nair brings with him over 20 years of public relations, crisis management, media relations and journalism experience. He understands the needs and requirements of a corporation and the media. This special skill set has given him the advantage for company branding by defining and executing successful PR campaigns and advising on crisis management. He honed his skills through his dealings with Shell Malaysia Trading Sdn Bhd, Guinness Anchor Bhd, ESPN, Volvo, Celcom, Malaysian Airport Bhd, Kota Permai Golf and Country Club and numerous other companies through his contact as a Journalist and Senior Writer.