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Credit Control & Debt Collection Strategies

Original price was: RM2,300.00.Current price is: RM1,200.00.

Introduction

In a time of economic uncertainty, businesses want a tighter control to ensure payments for goods sold are made on time. While credit is an essential sales tool in today’s competitive environment for increased revenue and profit, it is important during such times that buyers and suppliers have a strong collaborative relationship as they are both each other’s key business relationship to ensure their mutual health. If a supplier cannot access capital, it will fail. And when suppliers fail, the companies that rely on them face a higher likelihood of failing as well

Achieving excellence in managing debtors accounts and collection is critical in realizing and optimizing the profit and cash benefits of increased revenues. Good credit management will not only create value by improving cash flow, but also customer relationships would be enhanced in the long run

Good management, with sufficient cash resources, can accomplish almost anything – more revenue, more profit and more customers

Objective

This 2-day programme will give participants key strategies to reduce credit risks and bad debts while protecting the profit. Participants will learn the principles of managing credit and control to enhance debt collection

How will participants benefit?

  • Understand the financial effects of credit management and how it impacts on the total cash management of the company
  • Appreciate the key benefits in revenue management for the overall growth and performance of the company
  • Understand the need of a credit policy to strengthen the evaluation of credit risk
  • Identify and implement effective credit control to detect problem accounts early
  • Effectively strategies for collection

Who Should Attend

This program is suitable for All Executives and Personnel involved in Credit Control, Accounts Receivable Collection, Finance, Marketing, Purchasing and Related Credit Management Function

Level for Executive and above

Methodology

This stimulating program will maximizes the understanding and learning through lecture, group discussion, case studies and practical activities

Module

  • THE FINANCIAL EFFECTS OF EXTENDING TRADE CREDIT
  • SAFEGUARD YOUR ASSET IN TRADE DEBTORS
  • EMBED AND MANAGE RISK POLICY ACROSS THE ENTERPRISE
  • LEVERAGE CREDIT DATA FOR RISK-BASED COLLECTIONS
  • SEGREGATE DISPUTES FROM THE COLLECTIONS PROCESS
  • STRATEGIC APPROACH TO COLLECTIONS
  • MANAGE BAD DEBT RESERVE
  • SUPERVISING PEOPLE IN CREDIT & COLLECTIONS

Fee: RM 1200 per pax

Loyalty Points: 1200 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE

Trainer

Nancy Ong Chen Gan

Biodata:
Nancy Ong has more than 35 years of hands-on experience in the field of credit and financial management and has trained more than 500 individuals and organizations. She is highly in demand for her training in trade financing, credit management and business communication skills due to her unique style of blending her experience in banking and management skills in her training. Nancy’s banking acumen bridges the gap of the industry understanding of trade financial instruments and its associated financial risk. Her programmes show companies how to minimize financial and operational risks as well as how to increase organizational effectiveness when using specific financial instruments. In the field of English business writing and communication, Nancy uses simple and proven techniques of communication strategies that achieve results in any work environment.