Fundamentals Of Quantum Sales Closing




“A sale is not something you pursue, it is something that happens to you while you are immersed in serving your customer.”

Sales are the lifeline of any organization. While the support teams are crucial in the operations and running of the business unit, it is revenue that will ultimately determine the growth, expansion and success of the company.

Management experts cannot stop emphasizing on the importance of the sales team and its development. The question is, in the highly competitive world that we are in, how do we equip our sales people with the best techniques and strategies to outbid, outlast and outperform your competitors?

People buy people first, products and services second. Isn’t it true that when we like a person, when we feel a connection with the salesperson, anything he or she says just makes sense? We like to buy from sales people who treat us like friends, who service us like friends. The truth is, if closing the sale is the goal, then building the relationship is the journey. This high-impact training is all about helping you to build that relationship!

Using cutting-edge psychological techniques such as Neuro-Linguistic Programming (NLP), participants will be introduced to success principles and strategies used effectively by world class communicators and influencers. On top of being equipped with the right mindset to develop better relationship with clients, your sales people will also learn success principles to fortify their attitude, so that despite the adversities that they face – economy, rejection, tough clients – they will be able to stay true to their goals and seal the deal.

Practical applications will also be introduced that participants can add to their daily interaction with their prospects. Learn how to use gestures and body language convincingly, utilizing the right words for the best effect, and picking up the “buying” signals from the prospects. At the end of the workshop, expect to be equipped with the mindset and skillset to create that quantum leap in sales!

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Learn the secrets of top sales achievers.
  • Use the right mental attitude to better handle adversities, challenges, rejections and objections.
  • Be equipped with instant rapport techniques to quickly create a connection with anyone.
  • Develop the art of using the right questions techniques that lead to the close time and time again.
  • Help customers feel good about their buying decisions.
  • Delight and create raving fans amongst your customers.

Who Should Attend

  • This program is suitable for Sales Managers and Sales Professionals
  • Level for Managers and above


This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities



Fee: RM 850 per pax

Loyalty Points: 850 Points

Duration: 1 Day

Note: In-house course is available. Request it HERE


Stephanie Lai Siew Chee

Stephanie Lai Siew Chee is a certified success coach and a trained MasterClass trainer. Starting with the banking industry, she was able to sharpen a lot of her skills that led her to become a passionate motivator of corporate people. These skills include communication, personal effectiveness, leadership, organizational dynamics and corporate responsibility. Being exposed in retail marketing, she was also able to lecture on Sales and Marketing function with ease. Some of Stephanie’s experience and achievements helped her in becoming an in- demand speaker on various subjects including customer service function, human resource and legal function, safety and health legal function and maintenance among others. She is able to provide inspiring workshops and programs for a total of 15 years, which is a feat she is proud of