High Impact Selling Skills




“The greatest danger for most of us is not that our aim is too high and we miss it,
but that it is too low and we reach it.” –  Michelangelo

Today’s marketplace is highly competitive and every organization is looking for a larger and more profitable share of the market. In a challenging economy where the customer is king, how do you position the features and benefits of the products and services you represent in such a way that the customer will view you as a preferred choice?
This intensive, hands-on, activity-driven program teaches skills that boost sales and profitability through increased understanding and effective implementation of the selling process. It helps sharpen the selling skills of even experienced sales personnel, empowering you to take advantage of every sales opportunity and aggressively expand your business professionally. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing your customers every time.
High Impact Selling Skills focuses on the following areas:

  • Mindset
  • Communication
  • Creativity
  • Listening
  • Questioning

How Will You Benefit

Upon completion of this programme, the participants will be able to :

  • Sell almost anything to almost anyone, every time
  • Use various selling strategies to develop winning solutions for your customers
  • Close the sale with minimum effort and maximum results in revenue and profitability
  • Maximize the effectiveness of every customer interaction
  • Create a loyal relationship between the customer and your company’s brand and what it represents

Who Should Attend

  • Sales Professionals, Marketing Specialists, Front Liners and Customer Service Agents as well as everyone who has a stake in the organization’s top line revenue growth and its sustainability
  • Level for Front Liners and above


To change your direction, shift your thinking.

However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?

Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.



Fee: RM 1,000 per pax

Loyalty Points: 1000 Points

Duration: 2 Days

Note: In-house course is available. Request it HERE


Philip Leong Kah Wai

Philip Leong Kah Wai is a consistent trainer, competent coach and an active community advocate. His experience as an entrepreneur and a corporate worker for 25 years improved his skills and knowledge with regards to a lot of subject matters, including the Customer Service function, Team Performance, Mindset Change and Managerial & Supervisory skills. Philip has training, development and coaching programs under his belt, which tackles both Personal Effectiveness and Organizational Effectiveness. His qualifications include a Master of Management joint degree and membership in the International Coach Federation. His numerous leadership training and team building programs have improved thousands of corporations and individuals, making him a top performer in his line of work. His experience, expertise and exposure surely channel his energies to improve his knowledge and skills, and share them with the world.